Returns & Exchanges
At Precious About Make-up, we want you to be completely satisfied with your beauty haul. If a product isn't quite right, you can return unopened and unused items within 30 days of purchase for a full refund.
Check Eligibility
Ensure your items are in their original packaging, unopened, and unused due to hygiene standards in the cosmetics industry.
Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization Number.
Package Securely
Safely pack your items to prevent damage during transit and include the original packing slip or a note with your authorization number.
Ship and Track
Send your package using a tracked shipping method and keep your receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing